Privacy Policy

At Dolce Gelato, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.dolce-gelato.ca or interact with our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details when voluntarily provided via contact forms or newsletter subscriptions.
• Usage Data: Information about your interactions with our website (e.g., pages visited, time spent on site, browser type), collected through cookies and analytics tools.
• Location Information: General location data based on your IP address to improve user experience and provide local store details.

How We Use Your Information

We use your information to:

• Provide and improve our website and customer service.
• Respond to inquiries or feedback submitted through our contact form.
• Send promotional emails or updates, only if you have opted in.
• Understand website usage and trends to enhance user experience.

Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Service Providers: Third parties that help us operate our website (e.g., hosting, analytics, marketing platforms) under strict confidentiality.
• Legal Requirements: If required by law or to protect the rights and safety of our customers and company.

Cookies and Tracking Technologies

Our website uses cookies to collect non-identifiable data that helps us improve your browsing experience.
You can adjust your browser settings to refuse cookies or alert you when they are being used.

Third-Party Links

Our website uses cookies to collect non-identifiable data that helps us improve your browsing experience.
You can adjust your browser settings to refuse cookies or alert you when they are being used.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, or misuse.

Your Rights

If you are located in Canada, you have the right to:

• Access or correct your personal information.
• Withdraw your consent to data processing (where applicable).
• Request deletion of your data, subject to legal limitations.

To exercise these rights, please contact us at: info@dolcegelato.net

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the revised date.